Create thumbnail failed

[themoosman]

I am trying to create a thumbnail for a .mpg file (actually it does not work for any type of video file) using the rightclick "Create thumbnail" menu option. However, I get the error "Create thumbnail failed." and no thumbnail is created. I looked for a log file, however I can't seem to find one that contains any useful information.

Specifics:
WMS Version: 1.07.3
O/S Version: Windows Server 2008 R2 x64

Regards,
themoosman

Edit:
This use to work in the 1.05.x version of the program.

[spionwanze]

Hello,

same problem:
WMS 1.07 on Windows Home Server (based on Windows 2003 Server)

Create Thumbnail for "\\Server\Videos\Filme Trailer\A Fork in the Road.mp4" -->ok
Create Thumbnail for "\\Server\Videos\Filme Trailer\A Serious Man.mp4" --> failed

...like for most movies.

Is there a problem with Windows Server...maybe missing Codecs or something?
K-Lite Codec Pack and VLC are installed.

On my Windows 7 PC i never had problems with thumbnails for the same Movies!

Which exe is used for Thumbnails? wmsmpeg.exe ???

[Eugene]

Yes, to create thumbnails using wmsmpeg.exe (ffmpeg-1.dll).

I have a few mp4 files, no problems.

[themoosman]

If I dump to a command prompt and use the following command:

Code: Select all

wmsmpeg -ss 50 -i M2U00469.MPG  -f image2 -vframes 1 thumbnail.jpg

It generates a jpg just fine. Is it possible that the UI command has an issue?

[Eugene]

If I dump to a command prompt and use the following command:

Code: Select all

wmsmpeg -ss 50 -i M2U00469.MPG  -f image2 -vframes 1 thumbnail.jpg

It generates a jpg just fine. Is it possible that the UI command has an issue?

depends on the parameter ss (Settings - Device - Movie start time)

[themoosman]

I change the setting from the default of 480 to 5 (restarted server) and tried it again and got the same error.

[Eugene]

Code: Select all

wmsmpeg -ss 5 -i M2U00469.MPG  -f image2 -vframes 1 thumbnail.jpg

Good thumbnail ?

[themoosman]

Code: Select all

wmsmpeg -ss 5 -i M2U00469.MPG  -f image2 -vframes 1 thumbnail.jpg

Good thumbnail ?

Yep.

[Eugene]

If there is a small sample file, I can check what the problem is

[themoosman]

If there is a small sample file, I can check what the problem is

PM sent.