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Re: "Device disconnected"

Posted: Tue Sep 27, 2011 3:16 pm
by Eugene
Hi,

May be a problem with wireless connection. What connection is used (wired or wireless) ?

Re: "Device disconnected"

Posted: Wed Sep 28, 2011 2:09 pm
by Eugene
I will try to reproduce the problem, but maybe it will take time.

Re: "Device disconnected"

Posted: Wed Sep 28, 2011 3:15 pm
by Eugene
Any additional actions on the device or computer during playback ?

Re: "Device disconnected"

Posted: Thu Sep 29, 2011 11:37 am
by rickymartin
Windows 7 has really strong hardware management regarding power saving. It is recommended to set up computer to full power consumtion in profiles. Maybe Windows is trying to save energy trought shutting down some device for example the lan card or something similar to this? It helped for me at home computer.

Re: "Device disconnected"

Posted: Mon Oct 03, 2011 10:41 am
by Eugene
At the moment the problem is not reproduced. If possible, you can try a direct connection the Computer - the TV, sometimes problems with routers. Playback without transcoding?

Re: "Device disconnected"

Posted: Mon Oct 03, 2011 2:09 pm
by Eugene
Maybe useful: Control Panel - Network and Internet - Network and Sharing Center - Change adapter settings - choose a connection - right click - Properties - Configure - Power management

Re: "Device disconnected"

Posted: Mon Oct 17, 2011 4:21 pm
by crypton
Hi Nick,

I had disconnects too exactly as you described.
After some research I realized that this drops appear only when WMS transcodes the movies.
I reviewed all the settings I made especially to the transcoder configuration of the temporary files and it looks everything is working perfect now. I think (but I am not 100% sure) that the disconnects appear when "Transcoding buffer" and "Terminate transcoding, if the temporary file is not used during 300 seconds" are activated.

Try my settings from screenshot and let us know if they work to you too.

Regards,
DBO